We’ve got your back from day one

Our Customer Success Department is here to make sure you’re getting the most out of Yotpo.
Trusted by the World’s Fastest-Growing Brands
Trusted by the World’s Fastest-Growing Brands Trusted by the World’s Fastest-Growing Brands Trusted by the World’s Fastest-Growing Brands Trusted by the World’s Fastest-Growing Brands
We’ve got your
back from day one We’ve got your
back from day one

Your Journey with Yotpo

Kick-off & Planning
Meet your specialized Customer Success Manager and dedicated Solution Engineer, who will create a plan tailored specifically to your needs, to get you up and running as soon as possible.
Integrate & Learn
Seamlessly connect with your eCommerce platform and tech stack, all while discovering how to get the absolute most out of Yotpo.
Go Live!
Congratulations: you’ve officially launched! Start seeing conversion-driving UGC pour in, all while your loyalty and referrals program turns casual shoppers into brand enthusiasts.
Results & Growth
Check in with your Customer Success Manager during Quarterly Business Reviews, where you’ll align on best practices, set goals, and optimize for future growth.

Meet Your Team

Solution Engineering & Onboarding
As soon as you sign on with Yotpo, your Customer Success Manager will become your main point of contact for all account activity.
Specialized by Industry
You’ll work with an expert in your vertical to create a tailor-made plan for your business.
Quarterly Business Reviews
Your CSM will check in with you every quarter to align on best practices, set goals, and plan for what’s next.
Optimization Check-Ins
We’ll make sure you’re taking full advantage of the Yotpo platform to successfully drive growth.

“We take a unique approach with every client. We want to know what ‘success’ means to your brand.”

Maggie Dunn | Manager, Customer Success Team
The Professional Services Team will design, personalize, and implement Yotpo to perfectly fit your brand identity.
Customization Services
Our dedicated design experts will customize all of your Yotpo assets.
Live Moderation
Let our team assist with monitoring and selecting the best UGC for publication on your site.
Deployment Services
We’ll do the heavy lifting when it comes to installation, operating across a variety of different eCommerce platforms.

“We help our customers create authentic, incredible experiences for their shoppers. We truly care about their businesses.”

Liran Azrad | Group Leader, Professional Services
Our industry-leading Customer Support Team will answer any questions you may have, and resolve issues the moment they arise.
We’re on 24/7
Our global support team is available 24 hours a day, 365 days a year.
Always be in Touch
Reach us via email, chat, or phone. No matter the channel, we’re here for you.
Help Center
All of our knowledge, right at your fingertips. Ask questions, browse articles, and find answers.
Solution Engineering & Onboarding
Our Solution Engineering & Onboarding Team makes installing Yotpo as easy as can be.
Personal Deployment Plan
Our team will work with you to get Yotpo up and running as quickly as possible.
Dedicated Onboarding Expert
Pre-deployment, you’ll work closely with one of our resident Onboarding Experts who will set you up for success.
Customized Solutions
No matter what eCommerce platform you use, we’ll make sure Yotpo integrates seamlessly with your tech stack.
Yotpo’s Account Management Team is here to help you make the smartest decisions when it comes to growing your business.
Strategic Advising
Our Account Managers act as business partners, assisting you in preparing your brand for the next steps.
Access to Our Ecosystem
We’ll help you build relationships with our first-in-class marketing and tech partners.
Connecting with Yotpo
Get direct access to Yotpo leaders. Influence our product roadmap, partner with us for branded campaigns, and more.

“We look at your entire brand as a whole, to make sure our recommendations are driving you towards your goals.”

Ali Galasso | Senior Director Of Account Management

Join The World's
Fastest-Growing Brands

Interested in Yotpo?
Schedule a call with one of our marketing consultants to learn more.
Thank you.
We'll be in touch in no time! In the meantime, take a look at what our customers are saying about Yotpo.
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Laura Doonin, Commercial Director recommendation on yotpo

“Yotpo is a fundamental part of our recommended tech stack.”

Shopify plus logo Laura Doonin, Commercial Director